Eden's Cottage

Order Policy

Delivery times

Where delivery is offered, we deliver to a restricted area based on our store location

Any delivery times quoted are estimates, and are subject to traffic and other conditions beyond our control

Delivery may be withdrawn or refused at any time

Hours available for delivery are less than our trading hours


Delivery drivers carry up to £10 in change, Pease try and have correct payment if at all possible. Payment is only accepted in UK Pounds Sterling

Where any order has not been pre-paid, only cash is accepted on delivery

We use Paymentsense for online Credit Card processing; all online card transactions are managed over secure connections managed by Payment Sense. We do not have any access or store any credit card details

Ordering and Refund Policy

Your order is binding. If someone else made the Booking on your behalf, you agree that such person acted as your agent.

If you need to make any amendments to your order, please contact the store via phone as soon as possible. Amendments are not always possible and are at the manager discretion

Cancellations will be charged in full if the order has already been cooked. Please contact the store for more information


All products are subject to availability. If any item is out-of-stock the store manager will contact you and offer an alternative

Minimum order values may apply for delivery, credit card use, and for online ordering

Some products may contain nuts, gluten, and other ingredients which some people are allergic to. There is risk that any of our products may contain traces of these. If you suffer from any food allergens, please contact the store before placing any order

Any images used on this site are for illustrative purposes only. Individual features such as ingredients, colour and other food / drink items may vary

Personal information

We hold your name and any contact details supplied by you - along with your order history on our systems in order to provide our services. You agree to us holding this information and using it to provide you with services or offers.
We do not hold credit card or bank details, and any password used on our online system are always encrypted.
You can opt out of any offers we send by TEXT/SMS by texting the word EDENS to 07491163448, your normal text rates apply.

Trade Marks and Copyright

Where branded products are sold, product names and images are trademarked and copyright by their respective owners

Our menu is copyright by Edens Cottage. Our website is copyright by Edens Cottage and Custom Adaptive Ltd.


Where customer reviews are offered, reviews are made public. You are not permitted to use offensive or racist language, or intentionally cause offence. Constructive criticism is always welcome to improve our service

Contact us

If you have any queries regarding your payment or orders, please contact us on the details below.
Call us on 01793 523020
Write to us at Eden's Cottage
11 Victoria Road

Email us

You can email us at: info@edenscottage.co.uk If your question is urgent, please ring us.
Site Copyright © 2018 Eden's Cottage and Custom Adaptive Ltd